PLAN YOUR STAY
Frequently Asked Questions
What time is check-in and check-out?
Check-in begins at 3:00 PM and check-out is 10:00 AM. Early check-in and late check-out may be available for an additional fee. Please contact our team before your arrival to discuss availability.
Are pets allowed?
Some of our properties are pet-friendly. Please review the property details or contact us to find the perfect home for you and your four-legged family member.
Is there a minimum stay?
Minimum stay requirements vary throughout the year. If your preferred dates don’t meet the minimum requirement, give us a call—we’re happy to see if accommodations can be made.
How old do I have to be to book?
Guests must be at least 18 years old to reserve a property.
What is your cancellation policy?
Cancellation policies vary by season and reservation type. Please review your confirmation email carefully for the policy that applies to your booking. All payments are non-refundable according to the reservation terms.
Do you require a security deposit?
No security deposit is required; however, a valid credit card must remain on file for the duration of your stay.
How does check-in work?
We offer convenient contactless check-in. Once your online check-in paperwork has been completed, you’ll receive your access code via text message when your property has been professionally cleaned, inspected, and is ready for arrival.
Is someone available if I need assistance?
Yes. Our local team is available 24 hours a day through our after-hours support line. Contact information is provided via text message prior to your arrival.
Are linens, towels, and toiletries included?
Yes. Fresh linens, towels, and basic toiletries are provided. Some homes include additional amenities—check your property’s listing for details.
Is Wi-Fi included?
Yes. High-speed Wi-Fi is included in every property. Dahlonega Resort & Vineyard units include this fee in the Resort Fee.
Are kitchens fully stocked?
All homes with kitchens include cookware, dishes, utensils, and the essentials needed to prepare meals during your stay.
Do all homes have grills and fire pits?
Amenities vary by property. Please review the listing or ask our team if you’re looking for a specific feature.
Are the homes professionally cleaned?
Absolutely. Every property is professionally cleaned and inspected before each guest arrives.
Do you provide starter supplies?
Yes! Every home includes a starter kit with basic essentials. We also offer our Stock the House service, allowing you to have groceries and additional supplies waiting for you upon arrival.
Do all homes have mountain or vineyard views?
No. Each property offers its own unique experience. Our team would be happy to help you choose a home that matches the views and amenities you’re looking for.
Do you have homes for large groups?
Yes! We offer everything from cozy couples’ retreats to homes ideal for family gatherings, reunions, and wedding groups.
Do you offer bridal party accommodations?
Absolutely! Wedding weekends are one of our specialties. We also offer room blocks so family and friends can stay close together throughout the celebration.
Do you offer long-term rentals?
At this time, we specialize in short-term vacation rentals only.
Ask a Local
How far are your properties from downtown Dahlonega?
Most of our homes are located within about 20 minutes of the historic Dahlonega Square and are conveniently situated near wineries, wedding venues, hiking trails, and outdoor attractions.
What wineries do you recommend?
Our partner properties, Kaya Vineyard & Winery and Dahlonega Resort & Vineyard, are guest favorites. Kaya is known for its breathtaking panoramic sunsets, while Dahlonega Resort offers a peaceful mountain setting with exceptional dining.
Where can we find the best breakfast?
Two local favorites are Dahlonega Resort & Vineyard and Picnic Café in downtown Dahlonega.
What are the best hiking destinations?
Amicalola Falls State Park and Yonah Mountain are two of North Georgia’s most popular outdoor destinations. We also provide a list of local hiking trails in every guest guidebook.
Your Stay in 5 Simple Steps
Find The Perfect Unit
01
Browse our collection of professionally managed vacation rentals and choose the property that best fits your trip.
Reserve Your Stay
02
Complete your reservation online and review your confirmation details, including your cancellation policy and stay requirements.
Customize Your Experience With A Local
03
Enhance your stay with optional add-ons like our Stock the House Package, grocery delivery service, early check-in or late check-out (when available), and more.
Enjoy Contactless Check-in
04
After completing your online check-in paperwork, you’ll receive your door code via text message as soon as your property has been cleaned, inspected, and is ready for arrival.
Relax & Explore
05
Enjoy your North Georgia getaway with confidence knowing our local team is available 24/7 should you need assistance. From winery recommendations to hiking trails and local dining, we’re here to help make your stay unforgettable.
We got it.
Thank you for contacting us.We’ll get back to you as soon as possible.
